Hello user_o5ou8a, thank you for reaching out here in our Xfinity Community forum. We appreciate you and your time, and I will be happy to assist you. I will need some more information though. Without sharing any private information, what game are you playing(I will check online for some more info regarding issues), what time of day (usually), are you connected wirelessly or wired(ethernet cable from modem to device) and what speed do you have?
XfinityJeffB
Official Employee
•
435 Messages
9 hours ago
Hello user_o5ou8a, thank you for reaching out here in our Xfinity Community forum. We appreciate you and your time, and I will be happy to assist you. I will need some more information though. Without sharing any private information, what game are you playing(I will check online for some more info regarding issues), what time of day (usually), are you connected wirelessly or wired(ethernet cable from modem to device) and what speed do you have?
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