Put wrong address into form when setting up

user_02a8nt, Hi there! Thanks for reaching out, and I'm sorry for the confusion with the delivery address. We are honored by choosing us for your service provider! We'd be happy to help get this sorted out. Since the equipment is already out for delivery, we'll want to review the account and service address as soon as possible. Would you mind sending us a direct message with your first/last name and full address by clicking the "direct message" icon on the upper right page of the forum page? Once you click on that, click the "Start new conversation" (pencil and paper) icon. In the 'To:" line, input our shared handle "Xfinity Support" to send us a direct message. Once we have that information, we can take a closer look at the order details and determine the best next steps. If the package is delivered without the apartment number, there may still be options available depending on the carrier and order status, so we'll do everything we can to help. We look forward to assisting you further!