Good afternoon, @user_n9ayb2. Great question! We do not offer our modems for sale, they are rental only. You can purchase a compatible modem and add it to your account using the Xfinity app. When purchasing a modem you want to be sure it is compatible with our service and also the internet speed tier you subscribe to. If you get a new modem, the charge for the modem rental is removed once it is returned to us. Please let me know if this helps or if you have additional questions. We are happy to assist you!
XfinityRay
Official Employee
•
3.1K Messages
2 years ago
Good afternoon, @user_n9ayb2. Great question! We do not offer our modems for sale, they are rental only. You can purchase a compatible modem and add it to your account using the Xfinity app. When purchasing a modem you want to be sure it is compatible with our service and also the internet speed tier you subscribe to. If you get a new modem, the charge for the modem rental is removed once it is returned to us. Please let me know if this helps or if you have additional questions. We are happy to assist you!
0