Public xfinitywifi hotspot down/disappeared

@user_c7659d We appreciate you taking the time to reach out to us here on our Xfinity Forums. I'm happy to take a look and see if we are able to assist. Our troubleshooting is very limited when it comes to a public hotspot, but we are happy to assist. Please send us a DM to Xfinity Support with your full name and address to get started. 


To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or  https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
 Press Enter to send it
 

The concern is not "accessibility / disability" help related.............................. Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.