U

Visitor

 • 

2 Messages

Thursday, June 1st, 2023 3:58 PM

Closed

Public utility easement

Hello I'm trying to build shed in my backyard. However, apparently there is a Public Utilities easement and we need a variance or sign off from your company. Who can I speak to about this? I tried calling Customer Service and they were not helpful  can you please help? 

I am not even sure you own the lines, survey from 1950s says AT&T but i know is xfinity service 

Problem Solver

 • 

322 Messages

2 years ago

@user_4997f2 Hello, we can check on your concern with you. Can you please send a direct message with your name and complete service address for assistance? 

To send a "Direct Message" to Xfinity Support:

Click "Sign In" if necessary

Click the "Direct Messaging" icon or https://comca.st/3EqVMu7

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

 - As you are typing a drop-down list appears. Select "Xfinity Support" from that list

 - An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it

Visitor

 • 

2 Messages

@XfinityJamie​ send a direct message 

forum icon

New to the Community?

Start Here