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user_10ed99
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4 Messages

Tuesday, August 22nd, 2023 8:05 PM

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Property Easement Letter

I am looking to build a detached garage and the city asked me to contact you for a Property Easement letter (PUE letter).

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Updated 

2 years ago

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CCJodie

Problem Solver

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1.3K Messages

2 years ago

@user_10ed99 Hi there, take a look at this post to help answer the PUE question. We do not provide them. 

 

https://forums.xfinity.com/conversations/customer-service/public-utility-easement-letter/612695850df05649b3dde691

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user_10ed99

4 Messages

@XfinityJodie​ Thanks for the quick response, do you have a contact I can have the city call to tell them this. I don't think they will believe me if I told them that.

(edited)

2 years ago

0

XfinityAnthonyT

Official Employee

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1K Messages

We do not have a number for them. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

2 years ago

0

user_10ed99

4 Messages

The city is telling me I cannot build with out a letter from you guys, so I am going to need to talk to a manager or supervisor. The letter is not that hard to complete, you don't have any lines on my property this is not that difficult. 

2 years ago

0

XfinityBillie

Official Employee

 • 

3.1K Messages

@user_10ed99  I'd like to check the specifics for your area and ask some clarifying questions to help get you pointed in the right direction. Please send us a DM to Xfinity Support with your full name and address to get started.

To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or  https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
 Press Enter to send it

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

2 years ago

0

user_10ed99

4 Messages

Ok, Message sent on DM.

2 years ago

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