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Monday, August 26th, 2024 7:04 PM

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property damages

I've recently had property damage to my lawn from an Xfinity service person.  Please provide guidance in filing a complaint. I am not an Xfinity customer.

Official Employee

 • 

1.3K Messages

10 months ago

@user_o4jnra Thanks for posting on our Forums and for bringing this to our attention. We can help create a claim to have this further investigated. Please send our team a direct message with your full name and address.

 

To send a Direct Message:

 

Ensure you are logged in

  • Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
  • Click the "New message" (pencil and paper) icon
  • The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
    • As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
    • An "Xfinity Support" graphic replaces the "To:" line.
  • Type your message in the text area near the bottom of the window
  • Press Enter to send it.
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