Visitor
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2 Messages
property damage
My property/lawn was greatly damaged while work was performed in the past couple of weeks. How to I file a claim for repair or reimbursement? The damage is extensive including holes dug in my yard that were not filled and damage from the equipment used to do the work.
XfinityKei
Official Employee
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2.3K Messages
12 days ago
@user_bdtvmb I’m sorry to hear this happened. You're in the right place for help.
I can help you with filing a claim. Can you please direct message me your first and last name along with your full service address so that I can assist?
To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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user_glm5lr
Visitor
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5 Messages
10 hours ago
Good luck with the damage claim, mine has been an open ticket they are "actively working on" since January 9th.... i have the ring footage and everything and have had no luck just frustration...
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