1 Message
Property damage
Yesterday, January 2, in the late afternoon, an Xfinity truck drove through my yard leaving various tracks & damage. The truck became stuck & left extensive damage & destruction to my private property. They left & did nothing to repair. This is unacceptable & I have various pictures & videos as evidence. I want this repaired!
XfinityThomasA
Official Employee
•
2.5K Messages
2 years ago
Thank you for letting us know, @user_23kgxl. We want this repaired and our Digital Care Team can help file a damage claim. Can you please send a direct chat message with your full name and complete address to “Xfinity Support”? To do so, click on the chat icon at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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