U

Visitor

 • 

1 Message

Mon, Apr 12, 2021 4:07 PM

property damage

Comcast installed new lines and my house and technician drilled a hole into my bathroom and damaged my drywall. I need to patched and repainted now. 

Responses

ComcastAlyssa

Official Employee

 • 

161 Messages

1 m ago

Good morning @user_4c9874 and thank you so much for bringing this to our attention! I'm sorry to hear that your drywall was damaged and understand your frustrations. Our team would be happy to assist with submitting a ticket to have this resolved. Can you please click the chat icon in the top right corner and send a message to our 'Xfinity Support' handle with your name, the account holder's name (if different) and account number?

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

New to the Community?

Start Here