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user_s20fis
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Monday, July 14th, 2025 7:25 PM

property damage - need to add to claim filed

You damaged my sewer line @ [Edited: "Personal Information"].   I submitted the immediate cost of having my backed up sewer line to be unclogged, but I also need to submit the estimate to replace the line that was damaged.  Please call me [Edited: "Personal Information"]

Tara [Edited: "Personal Information"]

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Updated 

9 hours ago

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XfinityEva

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1.8K Messages

9 hours ago

Hello! We can help with your concerns, please send us a direct message with your full name, service address and ticket number (if available) 

 

To send a direct message: 

 

  • Make sure you are signed in here in the Xfinity Forum. Click "Sign In" if necessary
  • Click the "Direct Message" icon (square chat icon in the upper right corner of your screen next to the bell icon)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
  • Type your message in the text area near the bottom of the window
  • Press Enter to send it

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