Visitor
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1 Message
Property damage from trucks driving over my lawn
Xfinity trucks drove over multiple parts of my lawn to supposedly fix lines that run through it. We were not aware that work was being done until the trucks were already there and did not give consent for them to be on our property. There are now deep ruts in multiples places that the trucks drove over. It is the middle of January in Michigan and the ground is incredibly soft. I want to know who will be coming to fix this or who will be paying the bill in the event we have to hire someone ourselves. I have pictures documenting all of the damage as well.
XfinityDena
Official Employee
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4K Messages
3 hours ago
@hart0509
I do want to thank you so much for taking the time out of your day to reach out through our Forums Channel. Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!
- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message
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