Property Damage Claim

I work for Crown Castle Fiber, which is seeking to submit a property damage claim to Comcast. On October 24, 2024, their underground fiber duct and cables were damaged by directional boring conducted near 2000 Conner Street, Noblesville, IN 46060 (40.459502, -85.9989135). The boring work was being performed in connection with a Comcast conduit installation. We initially pursued CCT Underground as the possible damager. However, they reported that their contract to do the work for Comcast was cancelled prior to the date of loss. As such, we are asking for Comcast to either pay the damages or refer us to contractor or subcontractor responsible for the damage. Any documentation that Comcast can provide in support of identifying the responsible party would also be needed. In any event, please provide us with instructions for submitting Crown Castle Fiber's property damage claim package. Thank you.