JWeitz56's profile
JWeitz56
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Regular Visitor

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Tue, Oct 13, 2020 7:00 AM

Property Damage Claim

I need to speak with someone regarding a property damage claim. Comcast machinery used to bury a new cable line crushed a sprinkler box and pipe, causing damage to the sprinkler system that needed replacement. I have invoice as well as photographs documenting. Can you please contact me at your earliest convenience. Thank you

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7 m ago

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Expert

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25.5K Messages

7 m ago

@JWeitz56 

Your issue has been escalated to the Comcast Corporate Team available to the Forums.  A member of that team will reply to your post as quickly as they are able, so check back often.
 
In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.  

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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ComcastMorgan

Official Employee

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2.5K Messages

7 m ago

Hi, JWeitz56. So sorry to hear about the situation with your sprinklers. We want to help! Really appreciate you being prepared with the photos and invoice. Please send me a PM with your first and last name and we can assist you along in our damage claim process. 

 

To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.  

 

Thanks!

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

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