Visitor
•
1 Message
PROPERTY DAMAGE BY XFINITY
I have an easement from xfinity on the front of my property. About a month and a half ago, contracts showed up unannounced and destroyed my front lawn, left hazardous ground level boxes opened that are still not safely secured and even left cables everywhere after work that I had to personally pick up so that my 80 year old grandmother doesnt trip. The lawn remains destroyed and i got fined 1000$ by the association because XFINITY as refused to do their responsibilty of coming to fix my destroyed lawn and the ground box that remains open and a trip hazard. On top of that, it is nearly impossible to reach anyone that will help out with this issue. I need xfinity to reach out to me otherwise I will be reporting this with documentantion to the BBB.


Again
Expert
•
33.2K Messages
8 hours ago
Moved to Customer Service as this has nothing to do with the Guidelines.
0
0
XfinityDilary
Official Employee
•
2.9K Messages
7 hours ago
To send a Direct Message:
Click "Sign In" if necessary
• Click the "Direct Messaging chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
0
0