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user_60buww
1st Topic

Visitor

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1 Message

Monday, September 8th, 2025

Property Damage at cable installation

Who do I need to contact to find out about repairs or reimbursement for repairs, when my cable was buried?

The crew that came out to my house to bury the cable cut through my water sprinkler line.

Question

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Updated 

6 days ago

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EG

Expert

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113.3K Messages

7 days ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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XfinityQue

Official Employee

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94 Messages

6 days ago

 

user_60buww Hi and thanks for reaching out! You've reached the right team that can help you with your concern. I do apologize for your experience. We do want to keep our lawns nice. Are you seeing a puddle of water? Can you describe how the sprinkler line is cut? 

 

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