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Saturday, November 9th, 2024 10:40 PM

Promotions

I used your chat to ask for a promotion. I have internet, phone, cell and TV and have been a Xfinity customer for 35 years.  I explained that I use to have all the movie channels under a "bundle" but slowly had to get rid of them and go thru "apps" with Google tv for cheaper pay channels (showtime app, starz app ect). I would love to stay with xfinity but other companies are fighting for my business and Xfinity doesn't mind a customer having to continue to downgrade tell they are no longer a customer. 

Official Employee

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1.1K Messages

2 months ago

user_cjz8hi thank you for using the Community Forums page to contact us regarding your promotional options. I know that modern TV options far exceed what the landscape of service previously looked like. As a result, customers have the ability to check on what options work best for them and their unique needs. I would relish an opportunity to take a look at what options are currently available for you as we absolutely want to retain you as a member of the Xfinity family. 

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