Promotions

As I stated, I used to have 2 tvs connected to xfinity with all the pay channels (I believe that package used to be "total tv"), with xfinity continually raising there rates, I no longer have pay channels thru xfinity (I know have showtime thru hulu and Google tv connected to the extra tv instead of xfinity).  I used the chat feature thru xfinity and want to keep the few services I have now but asked for a promotion, the best offer was $13 a month.....and that's with a 12 month contract....I reminded them that even with a 12 month contract, $13 isn't much when sports fee, local channel fee, modem fee and x1 box (which is over 10 years old and more than well paid off) will go up even during the "12 month contract).  Cold me old school, but I like Xfinity. I liked the bundles. I likes having the pay channels (hbo, showtime ect), but xfinity is pushing customers a away.

user_cjz8hi I appreciate you sharing that additional information with me. I am happy to inform you that we at Xfinity are actually doing quite the opposite and inviting customers in more than ever before. Bundling in the way it used to be may be different, but that is only due to an adjustment in what customers are looking for primarily. We now offer options for all kind of customers and the ability to bundle a variety of streaming platforms as well. Send us a direct message with your full name and complete service address to take a closer look at options together. 

Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Messaging" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.