Visitor

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2 Messages

10/04/2026 6:35 PM

Promotional cards

Who do I speak to regarding a promotional $200 prepaid card NOT working?

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Official Employee

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3.7K Messages

2 hours ago

Hey there @user_o6jenh you can check the balance on the Prepaid Mastercard at xfinity.myprepaidcenter.com/home using the card number. How long have you had this card? Prepaid cards expire six months from the month they are issued. Unused funds will be lost after that date. The expiration date is printed or shown on the front of the card. 

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