traeseven's profile

New Poster

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1 Message

Fri, Dec 11, 2020 6:00 PM

Promotion ended

any way i can get locked back into the promotion i was in ? if not i have no choice but to cancel service 

Responses

Official Employee

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6.7K Messages

6 m ago

Hello traeseven. We appreciate you visiting and posting on the Xfinity Forums. I can assist with reviewing your account and the offers available to help lower your rate. We certainly value your business, and want to help. Please reach out to me via private message and include your full name and service address so I can assist you. To send me a private message click my name (ComcastJoeTru), then click "Send a message". 

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