Promo/Discount Extension

Hello @zezareignhalt, thank you for taking the time to leave a post. I completely understand why you’d want to see if your current or previous promotion can be extended. Keeping your bill manageable is important, and I’m glad you reached out after reviewing the available options. While promotions typically have set end dates and aren’t always eligible for extension, our team would be happy to review your account to see what available promotions you may be eligible for.

Please be mindful that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum is a violation of Forum Guidelines. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, we'd be more than happy to look into this for you.

To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, click the "New message" icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
Thank you @EG

YW @XfinityMarshante 

Hello, @zezareignhalt I appreciate you sending the direct message with the requested information, and was able to locate that. I'll follow up with you there to continue with the account review.