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user_hgnpca
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4 Messages

Wednesday, May 28th, 2025 7:26 PM

Promo has Disappeared

my account was credited for my phone promotion that I was owed, but now my $20 monthly promo for my bring one line get one free that I should have through December 2025 has disappeared. 

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2 days ago

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XfinityLinda

Official Employee

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1.8K Messages

2 days ago

We appreciate you posting here again in our community about your promotional discounts, @user_hgnpca. We'll continue to assist with this in our same Direct Message thread.

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user_hgnpca

Visitor

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4 Messages

thank you. do i need to call anyone?

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2 days ago

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XfinityLinda

Official Employee

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1.8K Messages

@user_hgnpca No, thank you. I'll get you the details in our DM.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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2 days ago

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