Tigercat073's profile

Regular Visitor

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6 Messages

Saturday, January 17th, 2026 6:42 PM

Promo ended

Looking for a new promo as the one I had and bill jumped over $30... Help Please

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Expert

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115.4K Messages

4 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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535 Messages

4 hours ago

Greetings, Tigercat073! We hope you are having a wonderful weekend. Thanks for reaching out to our XFINITY Community forum. We would be more than happy to help you lower your monthly bill. As a single Mother and homeowner, I absolutely understand how every dollar counts. Rest assured, you have reached the right place for assistance! 
Please send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account. 
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session. 

 

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