Promo code MC50 offer

During the online purchase process of my new Xfinity internet service there was a pop up screen offer for a $50 card if I purchased that day. I did. But there was no place to enter the code. I was told over the phone that they would make a note concerning this on my account. I also spoke again today with Xfinity about it but nobody seems to have heard of MC50 although many users in this forum have had the same problem as I’m having.

please help

thanks

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XfinityMarcus

Official Employee

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1.9K Messages

4 hours ago

user_7q95k0 thank you for using the Xfinity Community Forums page to reach out regarding your missing offer. Was the card you are referencing a virtual gift card promotion?

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user_7q95k0

Visitor

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2 Messages

Yes it was a virtual card. I was hoping to apply it to my bill.

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4 hours ago

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XfinityMarcus

Official Employee

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1.9K Messages

I would like to dig a bit deeper into the status of this promotion for you user_7q95k0. Can you send over a direct message with your full name and complete service address to help me locate your account?

Here's the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Direct Messaging" icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message.

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3 hours ago

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Customer Service

user_7q95k0

Promo code MC50 offer

XfinityMarcus

user_7q95k0

XfinityMarcus

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