Visitor

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1 Message

Tuesday, March 31st, 2026 2:09 PM

Promation expired

Customer service claims there are no new promotions available for me.  The longer I am a promptly paying customer, the worse the service and the higher the billing goes...

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Official Employee

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2.7K Messages

6 hours ago

user_174afd

Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at the promotion options.

To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.

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