Visitor

 • 

13 Messages

09/14/2026 12:16 AM

Professional installation

Hi, 

I am having internet and TV installed at a second residence.  Having XFINITY install.  Will the technician be bring all the equipment (modem/router/TV box)?  I assume so since I have not received any other communication.  Thanks for the help!

Oldest First
Selected Oldest First

Official Employee

 • 

1K Messages

4 hours ago

Hey there, mark_h087! Thanks for taking the time out of your Sunday to reach out with your installation concerns. We would be more than happy to review your appointment details here on this end. Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.  

 Here's the detailed steps to direct message us:  

• Click "Sign In" if necessary 

• Click the "Direct Message” icon (upper right corner of this page) 

• Click the "New message" (pencil and paper) icon 

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list 

• Type your message in the text area near the bottom of the window 

• Press Enter to send your message 

Let me know if you have any questions. 

 

 

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