Visitor

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6 Messages

Wednesday, August 5th, 2026 3:08 AM

Problems with Xfinity services

I am so disappointed in Xfinity.  I went to add a streaming service, everything looked great for 1 day.  Nothing but problems since.  I just wanted to add a channel, now after many chats, calls and a store visit I need to have a tech visit.  I am looking into Verizon.  I have been a loyal customer but now, I just don’t know 

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Official Employee

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531 Messages

15 hours ago

Hello user_f29z2h, thank you for reaching out here in our Xfinity Community forum. We appreciate you taking the time to do so, and I am happy to assist you. When you wanted to add the channel, what method did you use (Internet, calling in, chatting)? You also mentioned a streaming service, were you adding a channel and streaming service?

 

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