Visitor

 • 

2 Messages

Saturday, August 1st, 2026 3:24 AM

Problems with Reward Redemptions

This is the second time. I  claimed the rewards( $10 Domino's egift card & $10 Amazon book shelf). This is horrible.  I have been a long time customer.  I am a Diamond member.  I would like my rewards. Please send me my e gift card and code for the Amazon bookshelf.  

I am very disappointed and upset over the issues on the rewards. I claim them and don't get it. 

Oldest First
Selected Oldest First

Expert

 • 

119.7K Messages

5 hours ago

The concern is not related to Xfinity Compliments................... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

 • 

3.6K Messages

5 hours ago

@user_b2206f

Thanks for reaching out. I’m sorry for any inconvenience you’re experiencing with your membership rewards redemption.

 

Could you please share a few more details about which rewards you redeemed and what issue you’re running into when trying to redeem them?

forum icon

New to the Community?

Start Here