Visitor
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1 Message
Problem with TV Transformer
Transformer (not the Cable Box), keeps giving Message to tighten cables. In the past few months, I have replaced the Transformer. However within a Day or Two after connecting TRansformer, the Message keeps appearing.
Again
Expert
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31.4K Messages
1 month ago
Moved to Customer Service as this is not Accessibility/disability related.
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XfinityRoberto
Official Employee
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1.7K Messages
1 month ago
Good morning @sharbear722! I am sorry to hear you are having troubles with the TV transformer. You are in the right place and we are happy to assist you today. Now was this transformer installed by a technician? Is this installed outside the house or inside the house?
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