Good afternoon user_7fmews. I will be more than happy to assist you further. I do have a few questions to better understand the concern. Where are you having issues with paying your bill? Is this on the automated phone system, the Xfinity App, or the Xfinity website? Are you getting any specific error message?
@user_7fmews Have you tried to uninstall and reinstall the app?
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XfinityJon
Official Employee
•
1.6K Messages
1 hour ago
Good afternoon user_7fmews. I will be more than happy to assist you further. I do have a few questions to better understand the concern. Where are you having issues with paying your bill? Is this on the automated phone system, the Xfinity App, or the Xfinity website? Are you getting any specific error message?
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