U

Visitor

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1 Message

Tuesday, January 25th, 2022 3:26 PM

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Primary user return equipment

Does the primary account holder have to be the one to return equipment or can a secondary user or other member of a household return it?

Problem Solver

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1.1K Messages

3 years ago

Hey there, @user_b0f690. If you are just dropping off equipment to return it, anyone can do that. If you are dropping it off to exchange equipment, you must be listed on the account. 

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