primary account address

When setting up my internet the wrong address was put in. I live in an apartment and the address on my account is the office address not my unit address. I tried to call the support line and cant get a live agent just the automatic thing.

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Expert

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31.9K Messages

4 years ago

@skylynnm

Your issue has been escalated to the Comcast Corporate Team available to the Forums. A member of that team will reply to your post as quickly as they are able, so check back often.

In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.

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XfinityJonathan

Official Employee

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839 Messages

4 years ago

Hi there, can you private message me and we'll take a look? (see my banner for instructions)

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Customer Service

skylynnm

primary account address

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XfinityJonathan

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