U

Visitor

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1 Message

Sun, Jun 26, 2022 5:29 PM

Pricing for *existing* customers

Hi, I'd like to find a list of prices for faster Internet plans (compared to my current Xfinity plan). I've searched for this several times, but always wind up looking at deals for "new residential customers only". Where is the page for folks like me, who already have an Xfinity Internet plan? Thanks.

Accepted Solution

Official Employee

 • 

310 Messages

3 m ago

Hello and Happy Sunday, @user_043b48

When searching for Xfinity offers, here - https://comca.st/3OpMgLQ

[Edited: "linked"]

You should have an option, at the top of the page, to log in. This should give you options available specific to your account.

Also, I would be more that happy to look at some options with you. Please feel free to send our team a direct message with your full name and full address to get started. Thanks!

To send a "Direct Message" message:

• Click "Sign In" if necessary

• Click the "Direct Messaging" icon at the top of the page (looks like a text bubble)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

 

(edited)

Accepted Solution

BruceW

Gold Problem Solver

 • 

24K Messages

3 m ago

... I'd like to find a list of prices for faster Internet plans ...

For reference: https://www.xfinity.com/support/rate-card should have a PDF copy of list prices for most services in your area (you may have to log in).

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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