Visitor
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2 Messages
Price outrageous
I ask for discount over a yr ago and lost a lot of my legacy perks your service continues to rise in cost with zero upon zero value added i am tire of trying to talk to someone who doesn’t get it
Visitor
•
2 Messages
I ask for discount over a yr ago and lost a lot of my legacy perks your service continues to rise in cost with zero upon zero value added i am tire of trying to talk to someone who doesn’t get it
XfinityJohnG
Official Employee
•
2.5K Messages
15 hours ago
Thank you for reaching out to our team here. I will be happy to look at any options we have on your account and service. Can you send me a direct message with the full name and complete address for your service?
To send a direct message [private message]:
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
- An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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