Visitor

 • 

1 Message

Thursday, May 28th, 2026 3:28 PM

Price keeps going up

I am getting frustrated with my same plan that keeps going up in price. It is becoming unaffordable and there's no reason it should keep going up. I'm thinking of switching providers due to this reason. Its more than double the price at what I started at.

Oldest First
Selected Oldest First

Expert

 • 

118.2K Messages

3 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

 • 

2.8K Messages

3 hours ago

Thank you for letting us know about the concern user_ffl1r3. We would never want to lose a valued member of the Xfinity family. Our team can take a look at what is available from our end to help get some more valued rolled in here. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.

To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.

forum icon

New to the Community?

Start Here