Contributor
•
19 Messages
Price increases
Why are the prices for internet so high right now? I was paying $43 a month for 400mbps speed before. Now I pay $60 for 1gbps for one year but after my year is up it will go up to $110 a month! If I go down to the lowest speed it will still be $70 per month. I hope there will be a deal available to existing customers within the next year I can move to. Is there some reason for these price increases? Are they to cover the discounts given new customers?
Thanks
EG
Expert
•
116.1K Messages
10 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
0
0
XfinityShawn
Official Employee
•
2.2K Messages
10 hours ago
To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a Direct Message.
Click "Sign In" if necessary
Click the "direct messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
0
0