Visitor

 • 

1 Message

Wednesday, December 17th, 2025 8:42 PM

Price increase

My price went up after a 12 month discount period expired.

I'm considering switching to another provider and would like to see what can be done without cancelling.

Oldest First
Selected Oldest First

Official Employee

 • 

3.1K Messages

4 minutes ago

 

user_m11atc - You've reached the right place for help. If you could please send a direct chat message with your full name and complete service address to “Xfinity Support”, I'd be happy to look into this with you. To do so, click on the chat icon located at the top right of this forum's page.


Here are the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Direct Message” icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message



- XfinityThomasA

 

forum icon

New to the Community?

Start Here