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Visitor

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5 Messages

Friday, January 3rd, 2025 10:45 PM

Price increase every year

Why are the prices increasing yearly? Greed, I guess. Please see if any Internet Only promotions. I have FAST currently. Thanks

Official Employee

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2K Messages

4 months ago

@user_923f39

 

 Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum, is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message.

 

 

Thanks for reaching out to us, generally around the first of the year there could be changes to prices and services. Which we do notify all our customers in their November or December bill https://www.xfinity.com/support/articles/viewing-your  of any changes that are coming to our services for the new year.

 

 You can also use our awesome self service link https://www.xfinity.com/lp/ppc/upgrade-xfinity-internet-service to check for available promotions or make changes or upgrades to your services.

 

Since we have you in the direct message let's continue the conversation there as I look forward from hearing from you

 

Visitor

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5 Messages

Stupidest rules ever! Xfinity has terrible customer service. One should not have specific rules to follow while you hike up the costs every year. The only one profiting is your corporate office.  

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