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Thursday, April 17th, 2025 9:58 PM

Price discount offer scam

Received this voicemail today 4/17

“Hi there this voicemail is from Comcast Xfinity. We received no response and your 50% discount on monthly is now being removed from the system. This change is permanent and cannot be reversed Call the number on your caller ID immediately before your billing returns to full price thank you…”

called back and was offered about 50% off for three years if I bought $660 Target gift cards and used those cards to pay 1st 6months at “Xfinity” business office. Asked for an email with offer:

Sale Agent: [Edited: "Personal Information"]

INVOICE

# [Edited: "Personal Information"]

UNPAID

Bil To:

[Edited: "Personal Information"]

Invoice Date: 2025-04-17

Due Date: 2025-04-17

Item Amount

660.00

Authorization Code: [Edited: "Personal Information"]

(For Promotional Offer)

Exclusive Discount on Xfinity Services:

Enjoy your Xfinity services at a reduced rate of $110 per month for 3 years. To

secure this offer, an upfront payment for the first 6 months is required, totaling

$660.00 .

Limited-Time Bonus Offer:

Act swiftly! If you complete your payment with in 2 hours of receiving this invoice,

you’l be rewarded with a $100 Visa Reward Card. This reward wil be dispatched

to your address, ensuring you enjoy immediate savings.

Payment Instructions:

To finalize your payment, please contact our biling department at (855)

495-0615 after purchasing Target Gift Cards totaling $660.00. This step secures

your discount and activates the reward offer.

Refund Assurance:

In case of cancelation during the prepaid period, rest assured that a prorated

refund wil be provided.

Sub Total $660.00

Total $660.00

Amount Due $660.0

email address is [Edited: "Personal Information"]

Are u aware of this phishing scam

Official Employee

 • 

1.6K Messages

7 days ago

Good evening user_8fbssw thank you so much for taking the time to reach us here via our Xfinity Forums regarding this phishing concern. The Target gift card scenario is a known tactic, and we do have this and others listed via our Comcast Customer Security Assurance page. This si also where you can report suspicious activity. 

 

Official Employee

 • 

1.3K Messages

 

user_y7va1z Hello, have you contacted our CSA team. Here is a link that can be used to contact them https://spa.xfinity.com/alerts.

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Expert

 • 

31.4K Messages

7 days ago

If you have gotten a call claiming to be from Comcast asking you to buy gift cards or paying upfront for six months or more in exchange for 50% off your bill the FTC is well aware of this scam.  If you get a call like this you can report it to:     https://reportfraud.ftc.gov/#/
The FTC also has a great webpage on Scams.  Please check it out as well.
For Target Gift Cards:
Call 1 (800) 544-2943 and follow Target’s instructions.
Keep a copy of the Target gift card or your store receipt.
Please help to stop the spread of this kind of fraud.
Thanks!
 
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