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user_hxiw2q
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Conversationalist

13 Messages

Friday, November 29th, 2024 3:07 PM

Closed

Previous Employee

I’m trying to get access to my Pay Stubs, but am unable to. I’ve recently had a stroke and am unable to speak so is there an alternate secure way for me to verify my information without calling the HRSS number? 

Question

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Updated 

12 days ago

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XfinityBenjaminM

Official Employee

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1.9K Messages

5 months ago

@user_hxiw2q Hi there! Do you still have access to HRSS? There should be a chat option at the bottom of their page.

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user_hxiw2q

13 Messages

I don’t have access to the HRSS portal 

5 months ago

0

XfinityBenjaminM

Official Employee

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1.9K Messages

 

user_hxiw2q We'll send you a DM in a few moments since we see your DM from just a few minutes ago.

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

5 months ago

0

user_snc6g4

1 Message

@XfinityBenjaminM​ I'm a former employee looking to get copies of my w2 from 2023 and 2024 how can I contact someone for that information 

12 days ago

0

XfinityAdrienne

Official Employee

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1.2K Messages

Hey there, @user_snc6g4! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. We can certainly point you in the right direction! Can you please click the Direct Message icon at the top right of the page, click on the pen and pad icon, enter Xfinity Support in the "To" section of the chat, and provide us with your first/last name and full address so we may further assist you?

(edited)

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

12 days ago

0

EG

Expert

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109.9K Messages

5 months ago

@XfinityBenjaminM @user_hxiw2q 

Be advised that sending an unrequested direct message to the support team is a violation of their forum guidelines. It may get ignored.


Please see this post about direct messaging the support team;


https://forums.xfinity.com/conversations/getting-started/direct-message/6445fb0eb9339b2013e8ff9c?commentId=6446bf50b9339b2013e93478  

2

user_hxiw2q

13 Messages

@XfinityBenjaminM : The DM that you saw earlier is for service issues that I’m having. Comcast forum support employees can’t help with employment questions via chat, but I wasn’t sure if there was somebody in The department that deals with Customers and/or Employees with disabilities who could. 

I don’t have access to HRSS so that was my entire reasoning for asking on the forum. I thought someone may have some other alternate suggestion. 

(edited)

5 months ago

0

user_hxiw2q

13 Messages

@EG I was also aware of that and thank you for letting him know that. I’ll try to figure out some other way. Thank you for your response :) 

5 months ago

EG

Expert

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109.9K Messages

5 months ago

@user_hxiw2q 

YW and no worries !

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