1 Message
Preprinted ups return label
Hi, got new tv box now I need to get ups return label to send old box back. Only new box listed old box isn’t so I can’t make my own label. No ups or Xfinity store anywhere close to me. Thank you
1 Message
Hi, got new tv box now I need to get ups return label to send old box back. Only new box listed old box isn’t so I can’t make my own label. No ups or Xfinity store anywhere close to me. Thank you
XfinityAdrienne
Official Employee
•
1.9K Messages
2 years ago
Good Morning, @user_ej0jaf! I am very sorry to hear about the experience with the label and attempting to get the old box returned. I would be happy to look into the account to get the label returned. Can you send us a DM to get started?
Will you please send our team a direct message with your full name and full address?
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To send a "Direct Message" message:
• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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