M

Monday, April 15th, 2024 6:55 PM

Closed

Prepaid Visa Card - Expired

Hello, I have a prepaid visa gift card that expired before it was ever activated so no funds were used. 

I was wondering if there was anything I can do to receive a replacement card. Any help would be greatly appreciated. 

Official Employee

 • 

1.9K Messages

1 year ago

Hello Mars408

We would love to investigate the options to replace the card. 

Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.

To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.

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