U

Visitor

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1 Message

Thursday, June 12th, 2025 5:22 AM

Prepaid services

Refill my prepaid account 

Official Employee

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1.6K Messages

3 days ago

@user_9e5dk9 Thanks for coming to our community for assistance. This is a great question! To refill your prepaid account you can visit xfinityprepaid.com and follow the steps to sign in and refill your account. I also have a link from our Help and Support page with the full steps and instructions on how to do so at https://www.xfinity.com/support/articles/pay-prepaid-online.

As a friendly reminder you can also set up autopay for your prepaid account. I also have a second link with those instructions as well at https://www.xfinity.com/support/articles/prepaid-auto-refill.

Please let us know if you require further assistance. 

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