Visitor
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3 Messages
prepaid master card trouble shooting
I received an email to activate a prepaid mastercard they sent to me. When I click the link, it brings me to a page not found response. When I call the number, it's not for xfinity. Help?
Visitor
•
3 Messages
I received an email to activate a prepaid mastercard they sent to me. When I click the link, it brings me to a page not found response. When I call the number, it's not for xfinity. Help?
XfinityBradM
Official Employee
•
1.2K Messages
3 hours ago
@user_fpz4no What does our incentive tracker show when you plug in your account number? You'll want to confirm the phone number in the email with the contact information provided within the tracker as well. If you're having issues with redeeming that reward you'll want to reach out to that team directly.
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