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1 Message
09/27/2026 4:11 PM
How can I change the password to my prepaid internet
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Expert
121.6K Messages
13 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Official Employee
2.4K Messages
12 hours ago
user_fcw50t thank you for using the Xfinity Community Forums page to reach out. Have you already attempted to connect with the Xfinity assistant for help with updating the password through the app?
EG
Expert
•
121.6K Messages
13 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityMarcus
Official Employee
•
2.4K Messages
12 hours ago
user_fcw50t thank you for using the Xfinity Community Forums page to reach out. Have you already attempted to connect with the Xfinity assistant for help with updating the password through the app?
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