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Tuesday, February 4th, 2025 12:09 PM

Prepaid internet

I paid my $45 for my prepaid internet on 3rd of month (yesterday) and my internet is off. Please help 

Official Employee

 • 

2K Messages

7 days ago

Hi there @user_i7qkio!  Thanks so much for taking the time to reach out to Xfinity Support!  We are so glad to hear from you and want to help in any way that we can to help get things ironed out.  No worries!  You have reached out to the right team to help get things ironed out for you.  Are you showing any error messages when you attempt to connect?

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