Hi, @user_axde5r. Thank you for reaching out. I see you just got Prepaid Internet, and I want to welcome you to the family. I know you're going to love the service. I understand you need help with activation which you find can HERE. You'll need to create a new Xfinity ID once you get to this page to get started with activation. You can also visit the Xfinity Prepaid site directly for more details and click "Activate My Service" to begin.
XfinityVianney
Official Employee
•
2.4K Messages
2 years ago
Hi, @user_axde5r. Thank you for reaching out. I see you just got Prepaid Internet, and I want to welcome you to the family. I know you're going to love the service. I understand you need help with activation which you find can HERE. You'll need to create a new Xfinity ID once you get to this page to get started with activation. You can also visit the Xfinity Prepaid site directly for more details and click "Activate My Service" to begin.
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user_ni2ivd
1 Message
1 year ago
I can’t activate my own modem,it always say sorry that didn’t go as planned any assistance? Thanks in advance
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