1 Message
Prepaid internet activation help
I try chat i try call and no one help me i paid for a service that im not able to use for a week after i paid
1 Message
I try chat i try call and no one help me i paid for a service that im not able to use for a week after i paid
XfinityAlyssaA
Official Employee
•
2K Messages
9 months ago
Good evening @user_zm0iss, and thank you for reaching out to our dedicated Communities team today, we hope you are having a wonderful Wednesday so far. I'm sorry to hear that when you have tried to chat or call, no one has been able to help, that definitely sounds frustrating and not the experience we want for any of our valuable customers. Rest assured, our team is here to help. I see that you stated you have not been able to use your service for a week. Can you tell me a bit more about your service issues? What issues are you experiencing with your service?
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