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Thursday, January 15th, 2026 12:25 AM

Prepaid card

Issue claiming prepaid $200 card

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Expert

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33.3K Messages

1 day ago

@user_4kpbcw 

Issue claiming prepaid $200 card

Can you explain a bit more?  Did you sign up for a promotion that included a $200 rewards card?

If this was recent you will need to wait 90 days before you become eligible for that card; your account must be in good standing during that time with no late fees or slow pays.

You can check here: 

 

Official Employee

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2.1K Messages

23 hours ago

@user_4kpbcw Our team is here to help. Just to follow up with @Again can you provide us with more information so we can resolve your concerns? Is this part of a promotional offer? Is this part of your Xfinity rewards deal? 

I have a link here that's used to track customer incentives https://www.xfinityincentivetracker.com/track. 

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