Skip to main content
morris1357's profile
morris1357
1st Topic

Visitor

 • 

2 Messages

Friday, July 11th, 2025 7:39 PM

Closed

Prepaid Card for Military

Please advise how to receive the $180 prepaid card for military customers. Both my husband and I are military vets. 

Question

 • 

Updated 

3 months ago

173

2

0

Oldest First
Selected Oldest First
XfinityVictor

Official Employee

 • 

2.1K Messages

9 months ago

 

morris1357 Hello, first of thank you for your service! To receive the card, military members need to visit xfinity.com/military and click "get started" after confirming their military status. The card is typically delivered via email within 14-16 weeks. You can also track the status of your gift card on the Xfinity Incentive Tracker.

 

2

0

morris1357

Visitor

 • 

2 Messages

@XfinityVictor​ Thank you. 

9 months ago

0

XfinityDena

Official Employee

 • 

4.2K Messages

@morris1357

You are welcome. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

9 months ago

0

user_vv8959

Visitor

 • 

1 Message

3 months ago

Please advise how to receive the $180 prepaid card for military customers. 

1

0

XfinityGabriel

Official Employee

 • 

3.1K Messages

 

user_vv8959, Hi there! Thanks for taking the time to reach out. We greatly appreciate you for your service. I can understand the importance of receiving that prepaid card. You've reached the right place for help. Have you tried visiting the link that my awesome colleague @XfinityVictor provided to get started here with confirming eligibility?

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

3 months ago

0

forum icon

New to the Community?

Start Here